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Aramex Couriers — custom duty overcharge by aramex courier

I have received packages from other couriers like delhivery and ecom and was never charged custom duties. My package is arriving through aramex courier this time. I highly respect the custom duties that we are liable to pay. However, while my order cost me just 3579 rs, aramex courier service agent informed me that i will have to pay 2001.69 rs as custom duty which is more than 50 percent of the total package value. This is obviously an illegal high charge. Kindly look into the matter immediately.
Thanking you.

Complaint Status

[Mar 10, 2018] Aramex Couriers customer support has been notified about the posted complaint.
bunty avinash's response Mar 24, 2018
plz change your courier partner in chhindwara district
Complaint comments  2 Comments     Updated: Share0Tweet0


Plz modify your delivery service in dist. chhindwara state Madhya pradesh

the delivery boy are very lazy

plz change your courier partner in chhindwara district
I had ordered a Brown coloured crepe printed unstitched straight suit
the picture shown in facebook is different from the one u sent me
kindly refund the money back to me

as i have paid to Aramex 683 for the brown crepe printed suit kindly refund me the amount as i dont like the suitOrder no is[protected] it was delivered to me today on 2nd april 2018 at 6pm .

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    Aramex Couriers Phone
    +91 44 3300 3300
    Aramex Couriers Address
    Plot 1, Poomagal Street, Ekkaduthangal, Chennai City Corporation, India - 600032