Aramex Couriers — delay in delivering

Address:	Pune, Maharashtra, 411014
Website:	www.aramex.com

Tracking number - [protected]
Everytime we make a mistake o[censored]sing aramex courier service, we have to regret for weeks and weeks. Still there is no response, contact, intimation or update from aramex. I was supposed to receive diwali sweets and its 6 days past the sweets are lying with aramex courier service. I wonder if the sweets are still eatable. Last time the same issue took place when my debit card was sent using aramex. The courier person mentioned as delivered and i dint even know where my debit card was for a week. I'm not sure if i should be using social media to make such complaints. As this is the third time im using aramex and regretting.