Aramex Couriers — delivery not in time and pending

Address:

Delhi aramex, 794103

My tracking number [protected]
My parcel was still pending since 10 oct it's going to be one month. How the shipment was not delivering my parcel since i paid the costum clearance payment too. Am too disappointed and they did not call me to informed me about the payment i have to make for which they are holding my parcel in delhi. Very very disappointed please do something that my parcel will reach before nov.