Aramex Couriers — exceptionally high custom charges | |||||
Hi, I purchased a karaoke music system from mumzworld dubai through online system. Mumzworld charged us shipping & handling charges along with the item cost which was paid in advance. Now when the courier guy came to deliver the item to me he is asking for almost 90% of the item cost (Including shipping & handling charges) as custom charges. I am really surprised to see this. How can be the custom charges so high when officially the indian govt is charging anything between 15% to 28% custom duty. I had purchased similarly earlier where the material came from dhl. I never had to pay such a high custom charges to them. They were quite reasonable and charged as per tariff rate. I have complained to aramex courier as well as mumzworld dubai about this and its almost 3 weeks but they have not responded despite regular follow ups. Was this information helpful? | |||||
Aramex Couriers customer support has been notified about the posted complaint. | |||||
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