[Resolved] Aramex Couriers — Harassment & non delivery of goods

Himanshuguptaa

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110085
Website:	www.aramex.com

I have got my shipment awb:[protected]
Arrived last week at delhi airport for clearance.
One of the import executive mr. pyaremohan das
Ph:[protected] called for necessary documents which were provided to him instantly i. e
Commercial invoice, internet price list, catalogue of product.

Despite several calls and mails he is not reverting to the status of the shipment and the customs is levying a hefty demmurage charge on my consignment daily.

Also after many mails he always asks to confirm my awb which is just unnecessarily harassment of client on his part.
I hope you to take up this issue and resolve it to the best of your capability as i am experiencing abuse (monetary & mentally) in this case.
Please do the needful

Himanshu gupta
[protected]

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Oct 25, 2016

Complaint marked as Resolved

Aramex Couriers customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Aramex Couriers Customer Care's response Dear Customer,

We deeply regret for inconvinence cause to you.

Request you to please send us an email on [protected]@aramex.com and concern team will revert you for same.

At Aramex, we are here to serve you.

Regards,

Mohammed Nadeem Shah
Customer Sevice Executive
Aramex India Pvt. Ltd., India Regional Office

Tel: +[protected] Extn :- 1948, Fax: +[protected]
www.aramex.com
http://twitter.com/aramex
www.shopandship.com