Aramex Couriers — I got the msg to upload kyc documents but the link is not getting connected

Vinay Nakwal Nakwal

from Nashik, Maharashtra

Address:

Nashik, Maharashtra, 422013

Hi my self Vinay Nakwal I have order, some sample products from China, and I got one msg to complete my kyc but the link which I got is not taking my details, as I am trying to put my Adhar card number then also its not showing anything, then I called to customer care and ask then they said your starting letter of name is wrong but then they have shown my name, which was totally right from there side know I m confused, now please help me out for this issue so that I can get my order soon, as I m doing this first time

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Comments

Dr. Sangeeta Sanjay Khona

from Ghugus, Maharashtra

I have attached successfully my government issued KNOW YOUR CUSTOMER document - my Aadhar card and received the message from you that I have successfully attached my KYC document successfully on 07/12/2018, then why I am getting your phone call and message to attach the same ?
I have not received my shipment [protected] ( ideour shipment ).