Aramex Couriers — import clearance

Hello have ordered something from china but it is stuck in bangalore customs from past two weeks and i am calling aramex daily they are not giving any proper information about the same and also not replying to my emails. Everyday i call them they give different reasons and ask me to call next day. My aramex tracking number is - [protected]
Please see through the matter please help me.
Thanks
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Aramex Couriers customer support has been notified about the posted complaint.
Feb 06, 2018
Updated by Taniya Chawla
Already provided them necessary documents such as invoice, kyc, bank remittances
Complaint comments 

Comments

U r product as low quality
[protected] tracking num
Aramex lost my parcel from us
In india
Their should be strict action against this fraud company

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