Aramex Couriers — money taken without receipt in name of customs

Address:

Alappuzha, Kerala

Aramex charges fake customs in kerala

Aramex delivery man charged rs480 as customs for an article i imported and did not give a customs duty receipt. I complained in the aramex site and they simply closed the complaint the next day without even a phone call or a message on what the resolution was.
Since the item was unstitched cloth, there should have been no or little customs on it.
This is a company that allows such frauds to be conducted by it's team.