Aramex Couriers — product delivered to wrong guy this is very big mistake of aramex

Address:

Jaipur, Rajasthan, 302020

Aramex tracking id - [protected]
Amazon order id[protected]

Sir my self shubhendu sharma
I have ordered a iphone 7 (32 gb) jett black on 11th may 2018
On 15th may 2018.. Product were delivered but i didn’t receive any such product or packet!!
I complaint to amazon toll free number... They stats a complaint forwad to investigation!!
On update.. Local courier team have approach to me they also said they didnt gave package to me but they handed my package to other one!!
I dont know whose received my product!!

Here is the proof of delivery this is not my signature and also not my phone number!!
Even courier boy didnt call me!
How should carrier gave my courier to other withouth seeing his goverment id or without calling to given number!!
Aaramex jaipur manager mr. Manoj and delivered boy keshav accepted his mistake and apologies sorry to me that they didnt check id of the guy who collect the package or also didnt cross verify any information!!
I have attached pod (Proof of delivery) with this
Kindly check that this phone number and signature are not of mine!!
Why i payable for the mistake of courier company!!
I seriously do legally action about branch manager mr. Manoj or delivered boy keshav from jhotwara branch in consumer court!!
I do very strict action possible all that because i loose my higher value of amount!!
Fake fraudulent services by aramex
Cheated to customers
Illiterate guys courier delivery boy
Seriously very afraid and scared about my order!!

Hope for positive help from higher authority!!
Kindly help me please

My question is why due to your internal issues or disagreement with courrier people i should suffer and loose my money.