Aramex Couriers — urgent: non-delivery of courier, lack of tracking updates, and unresponsive service

Address: [email protected]

Dear Aramex Customer Service Team,

I hope this message finds you well. I am writing to bring to your urgent attention the non-delivery of my courier, which has been significantly delayed. Additionally, I have been unable to track the status of my shipment, as no updates have been shown since September 5, 2024.

Despite my best efforts, I have contacted the courier shop person, India Customer Care, and Australia Customer Care of Aramex, but everyone has been highly unresponsive in addressing this issue. This is causing me immense frustration.

The details of my shipment are as follows:

Tracking Number: [protected]
Reference Number: AQ[protected]
Even after repeatedly checking the tracking status, there has been no update since September 5, 2024. This delay, combined with the lack of communication, is causing me significant inconvenience, and I kindly request an immediate update on the current status of my parcel.

Please expedite the delivery process and provide me with the estimated delivery time as soon as possible. If there are any issues causing the delay, I would appreciate a clear explanation and the steps being taken to resolve them.

I look forward to your prompt response and swift resolution to this matter.

Thank you for your attention and assistance.

Best Regards,
Anita Jain
Mobile: [protected]