Archies Online — Cake not delivered

I placed order (order number 6373) on 29/04/2022 for cake delivery on the occasion of birthday on 30/04/2022 but there was no update and cake was not delivered. Even after calling multiple times there was no response.
My day is spoiled now. At least they should have informed if they could not deliver. I would have placed another order with some good company. Very bad experience and very very unsatisfactory.
I need compensation for spoiling my day and a total refund.
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