Archies Online — didn't get the product delivered

I had ordered a product order no. : al[protected] on 13thfeb2019 and it was to be delivered on 14th but the product is still not delievered.
I have tried to call the number but no one is picking up, mailed on [protected]@archiesonline.com.

Either they are operating a fraud site or something not proper.
Request everyone to not order from this site.
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Feb 20, 2019
Updated by Vineet Pillai
Now they have written off the product to b delivered... the person didn't gt the delivery...wht is this?
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Dear xxx, your order number AL[protected] has been dispatched through Hand Delivery via AWB No. delivered. For any further query call[protected].

This what these guys sent after I started complaint on this site..and when I call they say sorry and then first they offer me discount voucher stating delivery was attempted wherein my recepient didn't get the parcel nor any call...second they start delivering this fake message I severely feel cheated and seems this is just a scam..of Archie's online when the offline guys wherein I order from particular store is gd...

First horrible online transaction experience...I appeal guys don't order...

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