Archies Online — neither completed my order nor issue refund amount

Address:122050
Website:www.archiesonline.com

Sir/madam
It is to inform you that i placed two orders from website www.archiesonline.com which was a wishing you good luck combo and good morning gorgeous mug the orders was booked on dated 23rd december 2017 later one of the orders which was wishing you good luck combo and the cost of the order is rs. 899/- was cancelled from my side by phone on this no.[protected] your customer care representative assured me for cancellation of order but no refund amount which is rs 804/- after necessary deduction as told by customer care representative is not received.
Secondly i want to inform you that the order good morning gorgeous mug was not delivered on given date 25th december 2017.

Thank
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I have placed an order on 22 nd dec 2017. Order despatch displayed was on 23/12/2017. Till date the status is unbale for tracking. Have called customer care couple of times but no body picked up the call to address the issues. This type of service is never expected from reputed group like archies !!

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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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