Archies Online — non delivery of order id or[protected]

My order with archies of order id[protected] for which i paid rs.1268 through paytm - txn id [protected] to archies yesterday, has not been delivered to ankita chakrabarti... Imsc chennai. I booked the order on 2nd january. It consisted of a birthday card, a bouket of roses, a pair of jhumka and blue coloured bangles. These were booked as birthday gift and it was supposed to be delivered today 3rd january 2018. It was a birthday gift pac to be delivered to imsc, 4th cross road, cit campus, tharamani, chennai. Its almost 7 pm now. If it i not delivered on the date of birthday it is of no use. I am very much upset about it and want immediate action about it.