[Resolved]  Archies Online — Product not delivered on time.False assurance

Address:

Darjeeling, West Bengal

I ordered from archies order no.AL[protected] on my mother's birthday and there is a column of expected delivery and i mentioned date as 13th september and my mothers birthday is today 14th september.Unfortunately order was not delivrered and the reason as per tracking ID [protected](Blue Dart)Consignee'S Address Unlocatable/Landmark Needed. But on 15th August i placed a order from archies itself AL[protected] and it was delivered on time and we were very satisfied then howcome my second order unable to deliver on same address. I am repeatedly calling Archies Customer Care[protected] but they are not taking my concern seriously and buying time. one of the excetives Alisha promised me callback which was never done..then i spoke to kanchan or chancalk cant remember the name and a superviser as well and he assured today it will be delivered still now not delivered. I am really dissappointed as they are least bother for their customers satisfaction. Pls help as i already paid.