Artemis Hospital Gurgaon — Complaint regarding Non admitting in Hospital

Address:O/o the Director/ADG, CRPF Academy, Kadarpur

On 02/03/21 around 0700 Hrs due to severe chest, back, neck & both arms pain, I Rajesh Yadav went to Artemis Hospital, Gurugram, Sector-52 in emergency. On reporting in emergency, the medical staff allotted Bed No. ER-06 and taken ECG, B.P, etc. ECG was reported to be normal and BP reading was 140/90. Later they on the advise of Dr. Hemant taken sample for some enzyme test related to Cardio & report was reported to be 'Negative' at around 1030 Hrs. Dr. Hemant & Dr. Rajesh Kumar Singh directed me to consult Dr. Anurag Passi in Cath Lab for further line of treatment. It is amazing to mention that a patient who is in emergency was supposed to consult Dr. in his chamber instead of approaching Dr. to see the patient in emergency itself. If I was a patient to take treatment on cash basis, I was facilitated properly and admitted for indoor treatment .
The matter was further seen by Dr. Anurag and it was advised to get my stress ECHO done from Lab and to consult in OPD. Accdly, I went to concerned Lab for investigation/ examination but they given me appointment for 5/03/21 at 1600 Hrs. This is also a strange on the part of Hospital & treating staff including above doctors. The stress ECHO must have been done on the very same day treating as an emergency.
In view of above, matter is brought to the kind notice of seniors in your hospital to inquire upon and with the request to redress my grievance appropriately. Further in case of any unforeseen happening to the applicant your good hospital & treating doctors will be solely held responsible.

Rajesh Yadav
CRPF Academy, Kadarpur
Contact No. [protected]
e-mail. [protected]@gamil.com
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    O/o the Director/ADG, CRPF Academy, Kadarpur
    India
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