[Resolved]  Arv Holidays — cheated tour money of 2.5 lakhs

Address:	New Delhi, Delhi
Website:	www.arvholidays.in

Hi all,
Arv holidays is a cheating company.
Arv holidays located in delhi (http://www.arvholidays.in/) (http://www.arvholidays.com/) is one of the best online cheater in our country in the field of tourism. The managing director of this company arun is a fraud and cheater, who has cheated many tourists like us.
Last month (November 2018), we planned for a trip for 05 members to malaysia for 04 nights and 05 days. A guy with the name “rajesh singh” contacted us from arv holidays and gave us a quote for 2.5 lakhs and asked to deposit half the amount as advance. Since we are fine with the package we provided him the advance amount, later on he started forcing us to make the balance payment threating us that the deal will close if the payment is not fully settled. He didn’t even provide us any confirmations on the hotels or flights, when we requested the same he gave us confirmations on hotel booking (Later found these are not true). He said he will provide the entire original confirmations on november 26th as our trip was on november 29th, 2018.
Believing in that we provided the balance amount to his bank account. From the very next moment, he started not attending our phone calls. We tried for number of times but still today (December 05th) he is not picking up our call. On november 28th, after trying to contact him a person named “sandeep” from arv holidays contacted us and said that the guy “rajesh singh” is terminated and we will refund the amount. But still today, we are calling him and they don’t respond to the call or the whatsapp conversation. They are always online in whatsapp but they don’t reply or attend the call.
Meanwhile, we also checked his office address in delhi and it was closed. When we enquired nearby they said it was closed for more than a week and the company runs in debts. They also informed us that few other also arrived to that address stating that they have been cheated.
We have all the mail conversations regarding the package and whatsapp details regarding the conversation we made with this fraud company. Also, all the positive review posted are all fake reviews posted by the employees themselves.
Please be careful with have awareness on this cheater – arun from arv holidays. His contact number is[protected],[protected].
E-mail: [protected]@arvholidays.com.
Please see other comments from:
https://www.consumercomplaints.in/arv-holidays-cheating-by-arv-holidays-for-tour...⇄
https://www.consumercomplaints.in/arv-holidays-refund-has-not-been-processed-c11...⇄
https://www.consumercomplaints.in/arv-holidays-cheating-by-arv-holidays-for-tour...⇄
https://www.trustpilot.com/reviews/5bd99e259d37800bcc54d140
https://www.tripadvisor.in/ShowUserReviews-g304551-d5505872-r[protected]Arv_Holi...⇄
https://www.tripadvisor.in/ShowUserReviews-g304551-d5505872-r[protected]Arv_Holi...⇄
https://www.tripadvisor.in/ShowUserReviews-g304551-d5505872-r[protected]Arv_Holi...⇄