[Resolved]  Asian Paints — change in colour shade of premium satin enamel white

Please refer the registered complaint from adv chetana kulkarni and hemant kulkarni. We have suffered heavy loss due to change in colour shade. Company senior representative has visited the site and agreed to compensate loss. However no response is received thereafter. Paint has been purchased from m/s porwal paint house amravati maharashtra. Statement of loss on account of repainting due to colour chage has been emailed to m/s porwal paint house. Please settle the complaint.
Adv chetana kulkarni ([protected])
Hemant kulkarni ([protected])
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Jan 13, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Asian Paints Customer Care's response
Dear Chetana, we have already escalated your concerns to the relevant team, they will reach out to you.
Verified Support
Feb 06, 2018
Asian Paints Customer Care's response
Dear Chetana, our representative visited your site and provided resolution. We have sent our observations and settlement details to your email address. Kindly go through it and revert with your confirmation.
For any clarifications/queries, please feel free to get back and we will be happy to assist you. Thanks.
Verified Support
Feb 12, 2018
Asian Paints Customer Care's response
Dear Chetana, thank you for your post and accepting our offer of goodwill. We have initiated the settlement process from our end. This process will be completed maximum within 7 working days. Our representative will be in touch with you. We thank you for your trust in Asian Paints and we will be happy to assist you in any way in the future.
Complaint comments 

Comments

I am not getting a painter to paint my walls with Asian paint in Coimbatore. Earlier mr. Sudhakar used to do it for Coimbatore South. But he is not responding. His phone number is [protected]. How do I get a painter to get the painting done. I also need to paint wooden shutters with Asian paints. Please get me a painter as soon as possible
Asian Paints Customer Care's response, Dec 19, 2017
Verified Support
Dear Swati, kindly share your phone number through a private message and our team will call you to understand and address your concern.

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