[Resolved] Asian Paints — Cheating by ezycolour team at delhi | |||||
I have engaged Asian Paints (ezycolour home solutions) for painting of my flat at Dwarka, New Delhi. I have also used their colour consultancy service. On being advised by their team we also agreed to apply "marvelloplast" on all the walls. Advance payment was taken & the work started after about 10 days of the promised 3 days. In first room marvelloplast was used which is white in colour but in the next room they started applying a brown color material. When I raised my doubts I was told that marvelloplast comes in brown colour too but somehow I was not convinced. When I brought this issue to RA's notice he also told the same thing. They continued to apply the same brown material for next two days & I always thought something was wrong as this material on drying up was not becoming as hard as marvelloplast applied in first room. It looked & felt exactly like normal POP. Today, when I became fully convinced about my line of thought I decided to check their stock lying in front of our main door. When I turned those three bags I WAS SHOCKED TO SEE THAT ALL THE 3 BAGS were not in sealed condition & instead their mouths were stitched loosely with a red thread after filling with POP (pics attached). It confirmed that I was being cheated & Asian paint's team was applying POP on our walls after taking payment for marvelloplast. I have been harassed & cheated by Asian Paints team. Will somebody take a note of this cheating & harassment and do justice to me! Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Ravinder, we sincerely regret the experience you have been through. Your concerns are duly noted and the respective teams have been notified about the same.
Reply
Today your contractor's men visited my place & they have replaced those three POP bags (pics of which were posted by me yesterday) with marvelloplast bags in my absence & befooling my wife!!! They didn't realise that the walls are speaking a lot of truth...Shame on such unethical team...
Dear Ravinder, we regret the unpleasant experience. We are sharing this with our team and will get in touch with you as soon as possible.
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