[Resolved]  Asian Paints — coloring of my new apartment

Address:Kolkata, West Bengal, 700084
Website:www.asianpaints.com

I gave contract to asian paints to color my apartment. I made the full payment. They started working from 21st october. On 6th november evening, we discovered that they applied wrong color in the hall. I gave them color code 7922 (Light yellow) but instead they used 7992 (Orange). I informed them immediately. On 7th november morning they agreed that they applied wrong color and they will apply the right one. On 8th november evening, i went to the apartment and found that all the color is done. They have finished applying color 7922. I found that they have not applied primer on the previous color and instead they just put the new color on top of the earlier one. The earlier color is deep one whereas the new color is light one. On the 9th november morning i clearly found that orange tinge is appearing below yellow color.
They are so unprofessional and moreover all they way they are telling lies.
Was this information helpful?
No (0)
Yes (0)
Dec 10, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
Asian Paints Customer Care's response
Dear Tanaya, we are sorry to hear about your experience. Request you to please share your contact number with more details. Our team will call you to take complete details of your concern and address the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    872
    Pending
    197
    Resolved
    619
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information