[Resolved]  Asian Paints — complaint of sales representative

Address:Mumbai City, Maharashtra, 400063

I have been in touch with one of your sales person mr. Sumeet pandey ([protected]). First i spoke to him in june 18 for inquiring about my house painting. He fixed meeting with me but did not turn up for meeting, after long follow up we met. After meeting he took long time to send me quotation. That time he told me that company will give 10% discount on quotation value and additional 25% if i manage to get 5 people visit asian paint store in bandra. I managed to get 5 people visited but now he is saying there is a condition of 10000 or 25% whichever is less will be given, which he did not clear at the time of giving quotation. Also rates which he gave me in revised quotation are increased, on raising this point he said store revised rate in june 18, which he never told me neither such condition exist in quotation. Now since i am calling him he is not taking my calls. I want to get my house painted in coming week. Kindly look into this. This kind of attitude from sales person will hamper company repute.
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Nov 6, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Asian Paints Customer Care's response
Hello, kindly share your contact number, our team will call you to understand and address your concern.
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    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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