[Resolved] Asian Paints — could not meet target dates promised.

 
1 Review
Kochi, Ernakulam District, Kerala, India
 Lalu Francis on Dec 20, 2018
After 3 months of painting, white powder appeared. The technical team survey and opted for repainting. They promised to complete 3 bhk flat in 6 days.

Despite constant follow up and assurances from company, they contractor is still struggling to complete. And still keep telling he will finsih by today. (Last day promised).

Despite calling the toll free complaint register no. The response was cold and does not go to the next tier. False promises are given at the begining of contract just to bag order and then cheat people. I had to cancel my trip which i had planned for my vacation and waiting on the contractor's mercy who has put just 3 painters and i had to remind him when paint got over and consumables like water paper, polythene covers, masking tape etc.

Request customers to beware of asian paints ad regarding on time painting.
Complaint marked as Resolved Jan 23, 2019

Complaint Status


[Dec 20, 2018] Asian Paints customer support has been notified about the posted complaint.
Verified Support
Asian Paints Customer Care's response, Dec 20, 2018
Dear Mr. Francis, we are sorry to hear about the experience you have been through. Kindly share your contact number via a direct message. Our team will connect with you to understand and address your concern.
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    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    Asian Paints - could not meet target dates promised.