[Resolved] Asian Paints — Damp Proofing didn't lasted a month

shivam_mittal

from Roorkee, Uttarakhand

Dec 4, 2021

Address:

Shri Balaji Enterprises, Ramnagar, Roorkee

We have opted for Asian Paints damp proofing via Asian Paints safe painting services in month of aug-sept, which didn't lasted for a month, when we tried to contact Asian Paints in month of October, their customer executive Mr Vikas, told us that they will redo the damp proofing after Diwali, which we did agree, so that they can work on it in their free time, and when we recontacted them after 10 November which is 5 days after the Diwali, He stated that dealer had denied the service and request is in process.

Even after multiple follow - ups they still saying its in process at the time of writing this complaint which is[protected].

I just want to either have my money back or have them complete the task which they have promised, This is truly a terrible service and now I'll never be going to use Asian Paint services,

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Jan 9, 2022

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2021

Asian Paints Customer Care's response Hi Shivam, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.