[Resolved]  Asian Paints — delayed work by 4 months. poor quality.

Address:Mumbai City, Maharashtra, 110085

I gave contract of painting job to asian paints way back in july. The deadline for work completion was 5th september. The work is yet to be completed. And the quality of work is pathetic. They are not using products of asian. The contractor disclosed that he will get half of the money i paid to asian. With that much money he can do that type of work only that to when his painters are free from all festivals like if, diwali, moharram etc.
The salesperson shreyanh and mohit are fraud who told is about penalty if deadline is crossed. But when i made the 100%payment that said the policy is on trial run and we can't avail this benefit. I tried to talk to mr. Vaibhav (Customer suppurt), who did nothing besides giving excuses for delays. And now he has stopped even picking up my calls. I request you to refund the whole money i have for the local products used. And also riemburse for the wall papers which yours painters soiled by not covering properly. As a last resort i have registered my complaint with consumer forum (Complaint no. 460499). Please do the needfull.
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Dec 15, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Asian Paints Customer Care's response
We apologize for the trouble you have gone through. We have escalated your complaint to the relevant team who will work towards addressing the same.
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