[Resolved]  Asian Paints — harassment & fraud by asian paints - ceo/md insensitive

Address:

411057

I ignored other customers negative reviews about asian paints online & am repenting!!!

Asian paints takes my order for pu pallete paint on furniture and house painting as well. They have a sucking policy of 100% advance after which they'll make you act like a puppet in their hands. Going to the extent of putting blames on you for their clear faults. They would agree only if you get a second opinion from some expert to counter them, till that time they' ll keep on fooling around taking customers general awareness/logic for a toss.

After the money is paid by me, they disappear – it is almost 2 months now:-

- over due by 1.5 month
- work is still pending,
- quality is pathetic.
- bloating on the walls after 1st coat. (Absconding for the remaining 2 coats)
- bubbles on the furniture due to their inexpert staff, spoiling my furniture. Still not resolved
- highly unprofessional with greed for money & no concern for quality or deadlines as per the contract & promise!

I escalated to the ceo & md and sent 4 reminders – not one single revert. When the ceo’s attitude is like this, it shows the company is least bothered about customers coz :-

1) the delay is not hampering you anywhere
2) with the prolonged delay you feel that i would give up; as, a retail consumer is not as big as a company who can fight it out
3) asian paints rsm who calls, is more interested in proving the customer wrong, argues baselessly, when the objective should be to find a resolution.

Due to above reasons they are taking the customers for a ride and this is reflecting on their company’s culture and values.

The contract order size is rs. 90k approx. Which for an individual is not a small amount. If you wish to save yourself from being harassed and trapped by asian paints, inbox me for proof on fb id:- [protected]@gmail.com

Thanks!