[Resolved] Asian Paints — Money taken pending work

Pals P

from Igatpuri, Maharashtra

Aug 4, 2022

Address:	Online
Website:	www.asianpaints.com

We have done painting through asian paints which got completed on 20 June 2022.
We have already done full payment to the company asian paints but there is still pending work to be done by company like some patch of wall is pending to be painted, there is color on furniture and also on windows. Painter told he would come when we see any kind of issues. But neither Vendor nor painter is responding. We called vendor and painter multiple times but they are not responding and also we called asian paints customer care. We are not getting enough help on this.

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Sep 4, 2022

Complaint marked as Resolved

I received a call from asian paint representative in few days after I lodged complaint on this portal. And we discussed the issue with the representative and representative promised us that he would look into the issue. Painter who was not picking up our calls arrived our home after representative called us. We got all our issues resolved and thanks to representative because of his help we got satisfied resolution.

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2022

Asian Paints Customer Care's response Hi, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

Aug 08, 2022

Updated by Pals P Not able to message you please enable message

Verified Support

Aug 08, 2022

Asian Paints Customer Care's response HI, we have sent you a DM. Request you to reply to the same.

Sep 04, 2022

Updated by Pals P Thank you Consumer complaints and Asian paints to resolve query. The resolution is satisfied. Thank you once again.

Verified Support

Sep 13, 2022

Asian Paints Customer Care's response Hi, thank you for your kind words. Feel free to reach out to us in case you face any issues. We are always here to help you.