[Resolved]  Asian Paints — Not attending the request of visit of salesperson

Address:110085

Hi,

I have called the Asian paints customer care for taking estimate & execution for painting 2500 sq. ft. They have given appointment Date and person name who will visit my place but no body visited the site.

This is truly disappointing to see the response I am getting from Asian paints. I need someone to take the ownership and move forward my request Which is pending from last 2 month with no response & multiple reschedule appointment. In recent case I had an appointment with Asian paint executive “Ujjawal” on 24th between 14:30 to 16:30 but as always happened executive did not turned up and when I made a call to know the status I got a blunt response that he was not aware about this appointment so he can’t come. After request he agreed to come but again he did not came.

This is so pathetic and un professional attitude seen and I am deeply feel that whether I should go with Asian paint or not. If this this something before to sell the product then what will be post support/services.
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Oct 28, 2016
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Asian Paints Customer Care's response
Dear Raviranjan, we are very sorry to hear about your experience. Request you to please share your phone number and our team will call you to understand and address your concern.
Complaint comments 

Comments

Hello sir
i am vijay muchhala from khargone dist
i want to doing bussiness of asian paints
i started a new shop from last 3 months
so please contant me on [protected]
Add. Shri Balaji traders
khargone road sanawad
dist khargone mp 451111

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    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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