[Resolved]  Asian Paints — Not honouring commitment / promise on warranty for flat internal painting and damp proof cost to terrace by asian company executive

Address:	Mumbai City, Maharashtra
Website:	www.asianpaints.com

During nov / dec 2016, i got my flat painted with asian paints for the entire internal portion with premium paint. Also got the terrace applied with damp proof coat to prevent leakage and dampening of the walls due to terrace leak. Asian paints company executive mr. Anirudh interacted right from the beginning and while making their offer, he promised that the asian paints for internal portion of the flat would be covered by 3 years warranty and the terrance damp proof coat would have the warranty of 5 years. I had the quotes from dr. Fixit and other competitors who quoted for 10 years warranty for terrace leak proof coats. Only on the assurance by mr. Anirudh of asian paints, i had awarded the contract to undertake the painting of my flat inside and terrace damp proof coat, till today i have not got the warranty card as per his promise despite of several reminders both on phone and via emails. The damp proof coat is not been effective since the walls started showing dampness due the very few spells in recent days. It is precisely for the purpose of arresting leakage and dampness of walls i had got the same done through asian paints since they promised and advertised on their websites.. Not despite complaining on the above over their website and registered complaints they are not responding. Hence i request you to kindly take it up with asian paints and resolve the issue in my favour since i am suffering despite spent huge sum of money for repairs. Regada raghunath g chennai