| Address: | 560067 |
| Website: | Asian Paints |
Hi,
To whom so ever concern this is against my complain (090518e869) registered,
I have attached few pictures of my wall after painting within 2-10 days the condition of my wall.
There are few points i want to address:
When i was discussing about quotations for painting the guys named mr. Chandra sekhar called himself as a direct employee of asian paint where as he is vendor to asian paint through autostriping india pvt ltd.
Secondly he did not made the clarity on warranty terms i. E they only provide product warranty not service. (Has used out dated stock on walls)
Just to get the contract from me he even agreed to do all the cleaning related works which were not in quotation (Later denied to work).
The painting was never on time as he promised, just came on last day for supervision coz he has to collect final amount.
After complaining him about the painting issue he did not respond to it properly than i had to raise to customer care after which both his supervisor and he came to my house for inspection.
Now they want to do settlement when i said i will go to consume forum even now they are saying we will do the repair work but will be charging for putty coating if not will scrap those location where there is default and will repaint.
This is not a permanent solution and there behavior is not at all good they are just fooling customer.
Its because of asian paint i went for painting but after all this stupidity i want my money to be refunded i have also attached the invoice which mr. Chanda shekhar has shared me over whats app.
Kindly you guys take a decision and refund my money or i will go with legal action will escalate to very superior level even am gonna take it to social media platform now. The kind of service is nonsense these vendors playing around with customer money, time, sentiments.
You guys have no rights to give us trouble!!!. Kindly refund asap.
Will be looking ahead for some quick action.
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