[Resolved]  Asian Paints — paint work pending for the past 2 years

Address:

Mumbai City, Maharashtra

My house painting work is been pending since 2016 despite of continuous calls to the office and to supervisors our work is still pending till date. Every time they came they saw the condition keep one brush and went to bring some other thing and never turn up again after another call they came kept something else and went again with the excuse of forgetting something and didn’t turn up again. Lately I launched a complaint with the customer care with a person named SWEETY on 18/05/2018 and I was given a complaint number[protected] and she said that I would receive a call within 24 hours. 24 hours went 48 hours went but I didn’t get a call finally again I went and again called them back and they again said a simple “SORRY” and you will recieve a call in 24 hours. 2 weeks have passed and their 24 hours is still not over.

Getting back on my point that there was painting done and many a places you can actually see the wood panel and there’s only one coat of paint. They had said before the contract that they will put 3coats of paint where did the 2 coats go????? There was water or air bubbles appearing on the in the kitchen, outside the kitchen, under the hall and bedroom granite they came scraped the paint put lambi and went and never turned up again. Even the hall grills aren’t painted fully the lower part is still left.

I thought that giving my house contract to Asian paints for painting I will get better quality work and with perfection and precesion but this isn’t what I feel it was supposed to be. After such a bad and disappointing experience I don’t think I should ever recommend Asian paints to anyone.

I request you to please get my painting done or give me a refund of my money.