[Resolved]  Asian Paints — painting done at my home

Address:Mumbai City, Maharashtra, 400063

Today's email to
'accm aphs'; 'hs0800009', cc'sumeet pandey',

Dear all

It is a challenging to work with asian paint. Promises made are not been delivered on. I had been following up on email and on calls with asian paints colleagues about the painting issues in my house since oct 2, 2017. I had shown the color issues of my house to mr, ram and sumit who had promised to come back to me immediately with a solution. There has been no action on it.

There was a warranty given by asian paint and the house started having color issues within 6 months of painting

Can someone look into my request and the several calls i made to asian paint colleagues. There is also no client call return protocol adopted... Which makes clients frustrating.

Request you to look into this matter.

Thanks

Nutan

From: "nutan bhushan zarapkar"
Sent: mon, 02 oct 2017 18:53:27
To: "accm aphs"
Cc: "hs0800009", "sumeet pandey", "bhushan zarapkar"
Subject: re: asian paints _ revised painting estimation _ nutan zarapkar _ 14065725

Dear asian paint team

I would like to request you to inspect my home for the newly applied color.

There are patches created and it needs immediate attention from asian paint

Can you please organize someone for its inspection

Thanks

Nutan

From: accm aphs
Sent: sat, 8 apr 2017 23:30:58 gmt+0530
To: [protected]@rediffmail.com
Subject: re: asian paints _ revised painting estimation _ nutan zarapkar _ 14065725

Dear ma'am,

As discussed please refer the attached revised quotation.

Regards,

Sumeet pandey

[protected]


On 07-apr-2017 12:48 am, "accm aphs" wrote:

Dear ma'am,


Please refer the attached revised quotation of painting work.

Thanks & regards,
Sumeet pandey
Sales associate,
Accm services,
Ezycolour home solutions service provider.
Ph : +91 [protected]
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Jul 17, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Asian Paints Customer Care's response
Dear Nutan, we are extremely sorry for your experience and understand the concerns raised by you. We are extremely sorry for your experience and understand the concerns raised by you.
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