[Resolved] Asian Paints — Painting problem | |||||
I have booked asian paints color concepts in march this year. They took around 1 month to complete painting in less than 600 soft area with very less manpower (Maximum days 1 person) and with no supervisor. Now within 1 month they complete their painting we found several issues. Wherever we drill in the wall a big portion of the area comes out. Recently we have to work on the door but the surrounding wallputty is broken there. We believe that very poor quality of material is used there. We have raised complaint with complaint no: - [protected] to asian paints 1 week back but got no response yet. Do the needful. Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 Asian Paints Customer Care's response Extremely sorry for the trouble caused. We will investigate the concern internally and you can rest assured that our team will address all the issues faced by you.
Jun 13, 2017 Updated by Saikat Ganguly1 Hi, Ezycolour Home Solutions team visited our place and told us they will solve this with half days of work. But yesterday I got mail that those issues doesn't come with warranty. I have attached 2 image. 1.For the cracks they said this is due to vibration of the door but I could not understand how this kind of deep crack come within 1 month of painting and as per their opinion it is not come under warranty. 2. 2nd image shows in some areas color feded but they have not mentioned that.   Verified Support Jun 20, 2017 Asian Paints Customer Care's response Dear Saikat, we regret the unpleasant experience. We are sharing this with our team and they will get in touch with you.
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 2 Comments | |||||
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My name Vishnu Lohar i've shop of hardware& paint so i want agency of asian paint so please tell me briefly about how to take agency of asian paint dealership(my paint's shop 17 year old )
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Asian Paints Customer Care's response, Jul 3, 2017
Verified Support
Dear Vishnu Lohar, thank you very much for your query on dealership. We would request you to share your contact details over an email to the following email id - [email protected]. Please note that the subject of the mail should say - "Asian Paints Dealership Request". Please mention your name, Contact Address (with district), Shop Name, Contact Numbers - Mobile and Landline, Email Id - (If you have an email id). Thank you once again for your query. Once we get your details, we will respond to them as soon as possible.
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Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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Maybe that's why Asian paints not looking into it properly.