[Resolved]  Asian Paints — poor customer care and post sales

Address:	400097
Website:	asianpaints.com

I would like to highlight the poor customer care and post sales issues wrt asian paints. I have attached a picture of the wall which has started peeling off within 60 days of the paint job. I have tried to get in touch with the relationship associate mr ram kumar rathod as well as mr sumit pandey who flatly refuse to accept calls or reply to text messages and even pics sent on whatsapp. As a result i called up the customer care no and spoke to ms jallita on august 12th 2018, who assured me that the problem will be addressed in 24 working hours.. It's been 04 days i haven't received any call let alone the resolving of the issue.. I called up the customer care helpline again on 16/08/18, this time i spoke to mr manish dennis seems like a fake name, this gentelman was absurd vague in his reply and was asking me 1hr time to revert back. When contested with the issue he just was saying a plain std line appology, which i have refused to buy, it's already past that hour but nothing is in sight.
When u call them for sales they behave like cheetahs with solutions to all ur problems and ready to gulp the business when it comes to post sales it a sham.
I strongly advise others facing similar troubles to file a consumer action against the company, i want my money back.. Or the entire warranty to reset from the time action wasn't complied with.. Hope the ceo and md is listening.