[Resolved]  Asian Paints — poor quality painting and waterproofing service provided

Address:	Mumbai City, Maharashtra, 400053
Website:	www.asianpaints.com

I had got my house painted through asian paints. They provided the complete solution for home painting, water proofing and color consultancy. This was done in last april 2017. Now within a year when there are bubbles on the wall painted by them they are not rectifying the problem but saying that its due to external water seepage. Its an extremely unprofessional behaviour from asian paints and inspite of my numerous calls to the service personnel they do not pick up the calls or call you back. If i had asked for a complete package of painting and waterproofing then it was the responsibility of asian paints to identify the issue and rectify it. They are the experts. Now they are shirking away their responsibility that the said area was not waterproofed by them. But i didn't tell them not to do waterproofing in that area, they did check and did waterproofing in the area which according to them was required. Now this needs to be accepted by them that its a problem due to their negligence and rectify the problem immediately