[Resolved]  Asian Paints — refund of our money

Address:

Chennai, Tamil Nadu, 600008

We have given a cheque of rs.20, 691 for painting the iron gate and staircase railing with epoxy paint on 5th of january. We were assured that the painting would begin on the 8th. Only the supervisor came that day. On 9 th the painters came at 10.30am. They started to tape some newspapers. We repeatedly questioned them about the prep work. No sanding was done. No removal of old paint. They went for lunch at 1 pm and resumed to stick the newspapers at 2.30 pm. We had an argument and they packed and left. Our cheque was promptly cached on the 9th. We called the asian paints helpline on 12th and registered a complaint for the refund of our money. We waited 10days and were calling everyday since the 22nd. They keep assuring us that the service team will get in touch with us but till today we have not been contacted. It is shocking that such a big company can be so fraudulent. Kindly do the needful and refund our money.