[Resolved]  Asian Paints — resentment regarding poor workmanship

Hi,

With great disappointment we want to inform you that it is been four days that we hired asian paints for painting our full house, but till now we neither saw the asian paint supervisor nor the contractor coming at the site.
But as per the terms n conditions asian paint supervisor and the contractor should be visiting every alternate day and every day respectively.

Moreover every time we visit the place, the painters working at the site are sitting n chatting, the moment we enter they will start working.
They go for 2hour lunch.
They seem to be very unprofessional.
They are unable to answer the questions we ask about the status of work.
At few places awp is applied twice but most of the places it is done once. But to my surprise they simply deny and say that it is done twice.
These two labours seems to be untrained
They are doing the work just for the sake of it since they have nobody to look after. Why would they be taking the pain to suffice the brand name.
They are perfect example of work evaders, which is completely unacceptable from a brand like asian paints.
We have been telling them to cover the almirahs etc. Are we supposed to be standing there and guide them what is to be done? Are we paying for this?
Sanding is not happening as per process.
It is done at the middle of the wall n not done towards ground n roof area.
Make sure sanding should be done properly.
You guys have taken full payment in advance and in return this kind of service is delivered. This is just not satisfied.

We could have gone by any tom, dick n hary painter, but we chose asian paints for a reason but it is not justifying as per its name/brand.

Please see to it on urgent basis. Please emphasise more on the kind of workmanship we get.
Your early action will be highly appreciated.

Thanks and regards,
Anindita ghoshal monga
A73 dlf capital greens
Motinagar, shivaji marg
New delhi 110015
Site id - dlc1800492
Bp no. 15718178