Submit a Complaint
Products & Services
Asian Paints

[Resolved]  Asian Paints — Royal shine painting quality

Address:560102

Hello, i am getting asian paints royale shyne paint done in my home through an authorized asian paints dealer. It's in the final stages right now.

The problem i'm facing is that even the lightest touch of any object on the walls is causing the paint to go off and it is leaving a scratch mark.

I have experience using tractor emulsion but never faced such issue. It seems the walls have become extra delicate instead of getting stronger and better with a high quality paint.

Please help... What's going wrong??
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
Asian Paints Customer Care's response Dear amitkrv1, kindly share your phone number through a private message and our team will call you to address your requirements.
Jul 05, 2017
Updated by amitkrv1 I've shared my number in a private message to you. Please help.
Verified Support
Jul 05, 2017
Asian Paints Customer Care's response Thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
Jul 06, 2017
Updated by amitkrv1 Thank you very much. Appreciate an early resolution. Best Regards.
Jul 07, 2017
Updated by amitkrv1 Any update?? Appreciate your timely help.
Jul 09, 2017
Updated by amitkrv1 I got a call from Asian Paints customer support day before yesterday and he said territory manager will call and visit my home in 24 hours to check out the problem areas. But no one has called yet. Hope to hear from him on Monday. Thanks.
Complaint comments 
1 Comment

Related Asian Paints reviews

[Resolved]Asian Paints - Masterstrock2[Resolved]Asian Paints - Unresolved Issues with Asian Paints Waterproofing Service[Resolved]Asian Paints - Project delay and Quality of Work[Resolved]Asian Paints - Unfair Sales Practice1[Resolved]Asian Paints - I was not provided warranty by the company.
View all 873 Asian Paints Reviews

Comments

Am having electrical and hardware shop in pondicherry kalapet so i like to take dealership in Asian paint
Reply
Asian Paints Customer Care's response, Jul 18, 2017
Verified Support
Dear Amirtha, thank you very much for your query on dealership. We would request you to share your contact details over an email to the following email id - [email protected]. Please note that the subject of the mail should say - "Asian Paints Dealership Request". Please mention your name, Contact Address (with district), Shop Name, Contact Numbers - Mobile and Landline, Email Id - (If you have an email id). Thank you once again for your query. Once we get your details, we will respond to them as soon as possible.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    873
    Pending
    197
    Resolved
    619
    View all 873 Asian Paints reviews & complaints
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information