[Resolved] Asian Paints — selling duplicate asian paints and also selling more than mrp | |||
Sir, I have purchased asian paints at sri durga paints and hardware store in ponnur, guntur district, a. P. On[protected]. Thus particular vendor/dealer selling already mixed (Duplicate) asian paints at higher prices i. E. More than mrp. So, kindly arrange to provide necessary remedial measure for me to get original asian paints at reasonable rates. Also, take necessary action on the above dealer who has been cheating the customers in the name of asian paints dealer. Thank you sir. +1 videos Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support May 21, 2019 Asian Paints Customer Care's response Hi, we are sorry to hear about your experience.Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern. | |||
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+91 22 3981 8000
Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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We had bought around 80k worth of products from SRI DURGA PAINTS AND HARDWARE STORES, ponnur for our new house construction material. Two of the items included were asian paints putty wall care mixer and PU Gloss for teak wood. At the time of purchase we were told by the shopkeeper to take asian paints mixer as it will.come with warrenty as compared to other local one. The handle of the mixer was broken before using it which we reporter but he upfront denied that warrenty doest cover this and that item is not replaced with the new one. We are still managing with the broken handle. We were also told at the time of purchase that we can exchange/return any of the product if we don't use it. Later when we decided to go with PU Matt and reached them for exchange they just ignore to take it saying so many other reasons. We are ignored, the calls were not picked. When we visit the store they send us back saying come tomorrow etc. Also during purchase we asked them a computerized bill with gst details they said they will send the bill with the good career that will get us the products delivered but they haven't given one. They just send one manual written bill without gst details which doesn't look correct. I requested then but they denied saying Something that bill is not available and forced us to take the materials as they are not ready to return the money. I want to complaint against all of these fraudulent activities against this shop who claim to be an authorised asian paints dealer in ponnur and cheating people. Please advise. I have done all the payments in phone pay and also have the written rough bill also with me.
The address of the shop is
SRI DURGA PAINTS AND HARDWARE STORES
Paint store in Ponnur, Andhra Pradesh
Please advise.
Regards
Srihari