[Resolved]  Asian Paints — Ultima protek for waterproofing didn't work

Address:Bhopal, Madhya Pradesh, 462021

Hello! I am architect - suchana kamil. There was seepage from walls and ceiling at my mother's residence in bhopal. She bought ultima protek top coat, base coat, smart care dampproof, smart crack seal as suggested by asian paints technical advisorsent by kapoor hardware, indrapuri, bhopal. This work was done in march 2016. But when the rains started the problem remained the same. After calling the advisor he said there is leakage in the plumbing. If plumbing was the issue then we would have rectified it but why then he made us waste waste so much amount of money (Rs96, 000/-) in paints when he came for survey before the painting started.
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Jan 22, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2016
Asian Paints Customer Care's response
Dear Suchana, we apologize for the inconvenience caused. Request you to please share your contact number with more details. We will contact you to take complete details of your concern and address the same.
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