[Resolved]  Asian Paints — Work left half way after taking full payment

Address:Vadodara, Gujarat, 390011
Website:ASIANPAINTS.COM

My apartment in Baroda, at 102 Shalin, Vrajdham Mandir Road Manjalpur Baroda 390011 was painted by you in January 2017. As the walls had leakage I was advised that the entire plaster be peeled off, Damplock be applied and then repainted on a portion of the walls. I paid the extra charge at 147 Rs/sq.ft, plastering was done and was advised to wait for a month and half for plaster to dry out completely.

Now since 15th march I am calling One Mr. Tejas, who is incharge of my work, daily and initially was giving one deadline after another to complete the work, Now SINCE LAST THREE DAYS, HE HAS EVEN STOPPED ANSWERING MY PHONE CALLS.
So I really do not know when my remaining work will be done.
BTW, I am a repeat customer, having the same apartment painted 6 years back from you, moreover, due to my recommendations atleast 4-5 other residents form my building also had got painting done from you and this is the way you treat your old customers?
Kindly instruct your Baroda dealer/agent to comp, ete the pending work immediately AND INSTRUCT TEJAS TO ANSWER CALLS FROM CUSTOMERS.
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Apr 24, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Asian Paints Customer Care's response
Dear Mr. Majmudar, we apologize for the inconvenience caused to you. Kindly share your contact number with more details. We will call you to understand and address your concern.
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