[Resolved]  Asianet — Net connection

During november and december last year.. all users in triavndrum (kerala) have been experiencing poor pings.. upto 300 ms.. as i am an online gamer.. i am not able to play...in speedtest, i used to get 9ms.. now it is 300ms.. when i contact customer care.. they advice me to contact [protected]@asianetbroadband.in and they offer no response.. me and my friends are also experincing same problems.. and we already complained.. the issue was solved during the end of december... but now its back.. pls solve else refund.

Tv:55391
Problem: high ping... (300 ms? seriously?)

Need solution else refund...
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May 18, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Jan 02, 2017
Updated by Vishwanath Pillai
no response.. well played asianet well played
Verified Support
Jan 04, 2017
Asianet Satellite Communications Customer Care's response
Dear Sir,

We deeply regret the inconvenience caused, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest .

Thanks & Regards
Asianet Broadband Team
Complaint comments 

Comments

No response for my complaint
Very poor service

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