Asianet offered a free laptop bag along with my new optical fibre broad band connection taken on Sep13 (100bbps speed). I have paid 3 months rent in advance as well.
But the Kovalam Asianet office is demanding me to pay an additional amount of Rs: 500/- for availing the free laptop bag offered by the Asianet ! As per their advmnt, they will offer free laptop bag from plan 499 onwards.
But the attitude of the Kovalam Asianet office is still continuing very rude and arrogant as always. I made multiple followup on this but no luck. Also four email communications made with [protected]@asianetbroadband.in but no positive response.
Asianet Kovalam office already admitted that it was a mistake while asianet satellite communication made the advertisement as part of Onam celebrations. But the instructions given to them was to demand for payment from the customer !
Hence I am requesting all the public to be very careful if you are planning to take this service.
Posting this for the public interest.
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