Asianet Satellite Communications — asianet online payment service

Address:Kozhikode, Kerala, 673655
Website:mydtv.in

Asianet customer id kd92001894
Tech process trns id kd92001894_[protected]
Amount of 490rs is transfered through net on 19/10/2019
Until today i checked on asianet they didnt recived payment
Due to not receiving monthly payment i am unable to avail cable service.
I have contacted customer support and raised a complaint
Complaint ticket no :kd0078356
But no resolution, the payment gateway they are using sucks.
If possible escalate this issue to account and refill the wallet or revert back the money debited from my account. I don't know why it gets this much delay, as while payment there is no failure prompt shown, at least for user convinience, their site and gateway are the worst i have seen, please improve that too, before promoting online payment.
Thanks
Chandini
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Asianet Satellite Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Please request for change of timing of serial vanampadi to an earlier time of 7pm as it is good compared to neelakuil.8pm to 9pm disturbs our dinner time and not able to view it later as I am working.Do look into the matter.
I am P M SABURA wish to cancel asianet broadband connection from today onwards(22 october). My asianet broadband number is CN88211.

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    Asianet Satellite Communications Phone
    +91 80 8606 0665 [Corporate Customer Care]
    Asianet Satellite Communications Address
    2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
    View all Asianet Satellite Communications contact information