Asianet Satellite Communications — billing complaint

Address:

M6/58, CHANGAMPUZHA NAGAR, KOCHI-682033, Ernakulam, Kerala, 682033

Ref ga91085574/abraham

I have the following complaints.

1. Your customer care agent in the given number, never picks up the call. How can we give complaints or feed backs or get help?

2. You have not given the regular services for more than 2 weeks after trai guidelines, i. E after 29th jan 2019. How can you charge for that? Have you discounted for not providing services? Or did you contact the customer in this regard?

3. How could you send inflated bill when i did not opt for it? Could you please ask your representative to talk to me and clarify things? My subscription was rs210 per month and i want discount for services not provided for over 2 weeks.

4. I am getting reminder through sms for payment of rs989, what is the basis ask your representative to send me the details.