Asianet Satellite Communications — broadband connection still not cancelled

Address:

Sreyas, Mevaloorkonam, Kariavattom P O, Thiruvananthapuram, Kerala, 695581

Consumer number : TV131183

Even after multiple requests, Asianet still hasn't disconnected my connection and still generating bill. I had a Rs.899 +tax per month connection and was offered a speed of 50 Mbps, inturn what I get was 10-15 Mbps average while I have a Jiofi with Rs.399 connection for 3 months which gives me 20-25 Mbps speed. I requested multiple times via mail to Asianet to disconnect as it is not worthy enough . Still they are billing !