[Resolved] Asianet Satellite Communications — broadband modem is not getting switched on.
U
U.A. 25
Address:
Trivandrum
I am an asianet broadband customer with sub id tv179523. My broadband modem is not getting switched on since 28 apr 2020. I have tried the hell out of me on every possible ways to asianet on their different platforms either it is [protected] or [protected] or[protected] or this their nodal officer at [protected] or to the appellate at [protected]. But i have not got any fruitful result towards solving my modem issue.in addition to al that i have sent a mail to their helpdesk also. But the response remains the same. I am fed up by their unprofessional behaviour and poor response towards solving my issue despite reminding them again and again on all possible platforms. I want my problem to be sorted out immidialtely.
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May 5, 2020
Complaint marked as Resolved
Company send their representative to replace the old modem. They have replaced it successfully. And the problem is resolved now.
Asianet Satellite Communications customer support has been notified about the posted complaint.
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