[Resolved]  Asianet Satellite Communications — broadband speed not as promised

Address:Ernakulam, Kerala, 682041

Dear sir / madam,

I am associated with asianet nearly 2 years till date vide cn86394 consumer no, from the day one i am having issue with the speed what asianet is promising and they have not kept the same, even if we complaint to them they are least bother to visit customers premises and send a message to customers that your compliant is resolved, where as other service providers visits premises of customer and ensures the compliant is resolved.

Asianet is promised me that there will be a speed of 40mbps but i am getting far below than that, and most of the time upload speed is 0 mbps.

Asianet is looting the customers in broad light, i want to take this issue further as i am not getting the service which i have paid to. Fight against this loot this is my first step, i am going to post this in social media and want to proceed with legal action against the culprits.

Regards

Sudheer m
Cn86394,
Cochin
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Dec 13, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2017
Asianet Satellite Communications Customer Care's response
Dear Team,

Tried to contact the customer, but disconnecting the call, need to follow up today also .

Regards,
Asianet Broadband
Verified Support
Nov 04, 2017
Asianet Satellite Communications Customer Care's response
Dear Team,

Issue resolved, confirmed from customer.

Regards,
Asianet Broadband
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