Asianet Satellite Communications — Non availability of asianet broadband cable connection reg.

K.R. Gopinadhan

from Chennai, Tamil Nadu

Address:

Thiruvananthapuram, Kerala

I, m a regular asianet user. My broadband connection is not functioning. Matter is reported to attingal office and they registered my complaint on[protected]. Asame has been reported to costumer care executives. There is no remediation from both the agents this is injustice and irresponsibility. Kindly take up the matter seriously. Hopping for reddressal.

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Asianet Satellite Communications customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Asianet Satellite Communications Customer Care's response Dear Sir,

We deeply regret the inconvenience caused.Kindly provide your Asianet Broadband subscriber code or available contact number for further assistance.

Thanks & Regards
Asianet Broadband Team

May 17, 2017

Updated by K.R. Gopinadhan Despite my repeated request and demand the technical unit of complaints eradication did not respond so far .Custemer care executives are also not keeping the heir words .Kindlly address my complaint at the earliest .Thank you.

May 17, 2017

Updated by K.R. Gopinadhan Associate ID8508005. Phone number.[protected]Attingal Ushanivas opp ITI NH Road[protected]

May 18, 2017

Updated by K.R. Gopinadhan Submits that it is unfortunate to see the negligence shown to my complaint unheard.Your history of greevence redressal is found below average and hence I'm withdrawing my self from my complaints Thank you Gopinadhan Chirayinkil.

Verified Support

May 18, 2017

Asianet Satellite Communications Customer Care's response Dear sir,

Kindly provide your available contact number for further assistance .

Thanks & Regards
Asianet Broadband Team

May 18, 2017

Updated by K.R. Gopinadhan [protected]. [protected]. Gopinadhan

Verified Support

May 18, 2017

Asianet Satellite Communications Customer Care's response Dear Sir,

As per our conversation on 18 th may 2017, your Cable TV related complaint has been forwarded to concerned section for the neccessary actions at the earliest .

Thanks & Regards
Asianet Broadband Team

May 18, 2017

Updated by K.R. Gopinadhan Thank you for resolving my complaint.It was just a technical error that was not been considered by the Attingal unit where a group of irresponsible staff settling.Either some of them may be transferred or terminated for keeping the reputation of Asianet. Thank you, Gopinadhan.