Asianet Satellite Communications — poor reception

Address:	Ernakulam, Kerala, 682005
Website:	asianetindia.co.in

The complaint was registered on 17th. Jan.2018 no. Ge0073759. The problem is breaking of the picture and speech. There is a customer care no.[protected] where you make your complaints. I made an email complaint, because this number was not available for my five attempts. The next day when i checked, they told that the message is passed to the mattancherry area where i belong to, but they have no idea what is the status of the compliant and what action is taken. Their only responsibility is to pass on to the next person and there no feed back to them. The mob. No of the local office was switched off when i tried to contact. So i had to hunt for the local office phone and finally when i reached there, a lady there told me they have received the complaint from the main office and that will inform the techs. Now as everybody knows local techs are always very busy with their schedule and service depends on their mercy.
My point is that aianet has a customer care which is irresposible and inefficient,. This my experience.
Jacob cust. Id. Ge92001696.