Asianet Satellite Communications — providing exclusive fta malayalam channel bouquet | |||
My id is db92001010 Asianet do not have an exclusive fta malayalam channels which contains all the malayalam fta channels they provide. We are forced to Take all other rubbish channels which we do not want. This is only a business trick to increase the no. Of channels above 100 and any Channels we select in addition will increase the channels to 125 or above, for which they can charge the capacity fees. To over come this Cheating there is no way out. I am a victim of this, i selected all the malayalam fta and other few fta channels, few hd channels from ala carta and statutory bouquet And the no. Of channels was below 70 and paid rs.204/- as shown in the online order page. I waited for one week complaining many times. The answer was, we have refreshed, reset your stb or switch off and on your stb. I did this Each time and was of no use. Since there was no way out i went to the thiruvalla office. They entertained me warmly and the fellow there after repeated attempts told That only 30 individual commands will only be honoured. So the individual ala carta channels should not be above 30. There i am cheated. I had to reshuffle my ala carta selection. Delete almost all all fta channels and go for the asianet bouquet containing malayalam channels And all other rubbish channels. The channel no. Went above 150. The capacity fees is now above 200 including tax. Plus the charges for the Priced channels in hd and sd. So my request is ask 1. Asianet should launch an exclusive malayalam bouquet containing all malayalam fta channels. The rest we can opt, which can reduce the Charges as trai say. 2. Avail unlimited commands in ala carta not restricted to 30. If this problem is not rectified we will be forced to take measures for consumer protection. Was this information helpful? | |||
Asianet Satellite Communications customer support has been notified about the posted complaint. | |||
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+91 80 8606 0665 [Corporate Customer Care]
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